Stocklot and wholesale

Help

How to register on our website:
1) Click join free
2) Fill out the required columns and wait for confirmation
3) Check Your e-mail and confirm the registration
4) Voila, You‘re a free member. 
 
Please make sure that all the columns marked with a "*" are filled properly.
 
How to login?
Click on Log in to enter your user name and password. 
 
You always need to login to get access to the full website. But, if you enable cookies in your browser, the website remembers your user name and password and allows for fast a log in. 
 
I forgot my password
1) Click on forgot password
2) Enter your user name AND your registered e-mail address
3) Click sen‘ to complete
 
Password rejection
1) Your password has no 4-20 characters (choose from A-Z, a-z, 0-9, underscore, no space)
2) Password doesn‘t match in re-enter column
 
Change my password
1) Login
2) Go to my guide
3) Click change password
 
To confirm that your change was successful, try logging in again.
 
Change user name
1) Login 
2) Go to my guide
3) Click User Info
4) Edit, then click save info
 
I forgot my user name 
1) Ask us by providing your company details for verification 
2) OR: Register as a new user
 
E-Mail
Make sure Your E-Mail uses the correct format: someone@somehost.com  
 
Modify member information
1) Login 
2) Go to my guide
2) Click update user info
3) Update your information and click save info
 
How can I upload an item?
1) Choose the appropriate category 
2) Add your product’s basic info (name, MOQ, stock, etc.)
3) Add a description 
4) Add billing and shipping info
5) Upload pics of your product
 
How can I upload a request?
Uploading a request starts with the same steps like updating a product. You have to choose a category. Then you can add a description for the product you looking for.
 
Which language is available on the website?
English only! 
 
Our special newsletter
By activating this you can add search words in categories you’re interested in. You get a newsletter only based on Your selected words.
 
How to highlight?
There is a highlight product button below all your products in offers menu. Click it and choose what kind of highlight you like to use. Keep in mind: If you don‘t add your PayPal address to your profile, you can’t highlight products. 
 
Safety and Security
Your user name and password is personal and sensitive. We advise You not to share this information with anyone. Unauthorized use of your password cannot be distinguished by the system. In case of any unauthorized access 
 
While communicating with traders online, ensure that you don’t commit to any trading commitment unless you are completely assured of the genuineness of the trade offer as well as the trader. While we at Tradeguide24 ensure through manual checks that all new profiles added on the website are genuine, it is your duty to ensure your professional safety by double-checking everything.
 
Beware of companies providing minimal contact information. Always conduct your own internet search to generate more credible facts about the company. 
 
Be particularly watchful about payments made via credit cards. A fraud buyer may insist on splitting a large payment via 3-4 credit cards and use stolen credit cards to complete this transaction. While this may not always be the case, it’s better to ensure your own safety by requesting for payment options that are comfortable for you.